Delete your SSHwise account

You can delete your account and all data stored with it at any time. Deletion is permanent.

What gets deleted

• Your account record: email address, sign-in provider identifiers and subscription status.
• All encrypted cloud backups and sync items stored with your account.

Data is deleted from our live systems straight away and from our own system backups within 35 days. Purchase records the law requires us to keep, such as tax records, are retained for the required period.

Deleting your account does not delete the servers, keys and history saved on your devices. Remove those by deleting the app or using Settings, then Reset app. It also does not cancel a store subscription; cancel it in your App Store, Google Play or Microsoft Store account settings so you aren't charged again.

Delete in the app

1. Open SSHwise and sign in, if you aren't already.
2. Go to Settings, then Account.
3. Choose Delete account and confirm.

You'll be signed out on all devices. The one-time edition has no account, so there is nothing to delete on our side.

Delete by email

If you can't use the app, email [email protected] from the address linked to your account, with the subject "Delete my SSHwise account". Tell us which sign-in provider you used (Google, Microsoft, Facebook or Apple). To protect your account we may ask you to confirm the request. We'll delete your account within 30 days and email you when it's done.

More detail is in our privacy policy.