Terms of use
These terms govern your use of the SSHwise app, the SSHwise subscription service and the sshwise.app website. They form an agreement between you and the developer of SSHwise, an independent developer based in Singapore ("SSHwise", "we", "us"). By installing or using SSHwise you agree to these terms. If you use SSHwise on behalf of an organisation, you confirm that you can accept these terms for it.
1. What SSHwise is
SSHwise is software for connecting to and administering servers over SSH and SFTP, with a local terminal for your own computer in the versions that include it. It is available a one-time edition, purchased once and used offline without an account, and as a subscription edition, which adds encrypted backup and sync through our service and requires sign-in with a supported provider.
2. Licence
Subject to these terms and, if you obtained it from an app store, to that store's terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use SSHwise on devices you own or control. You may not resell, sublicense, or redistribute the app, or reverse engineer it except to the extent the law allows despite this restriction. Open-source components included in SSHwise are licensed under their own terms, which take precedence for those components.
3. Purchases and subscriptions
- Purchases made in an app store (for example the Apple App Store, Google Play or Microsoft Store) are processed by that store, and its terms apply to payment, billing and refunds.
- Purchases made on sshwise.app are processed by the payment provider named at checkout. The price, any taxes and the refund terms are shown before you pay.
- Each purchase or subscription applies to the app from the place you bought it and to the devices that use that store account or licence. It does not carry over to the app from another store.
- A one-time purchase is a licence for one major version of SSHwise (for example, version 1). It includes every update within that major version and does not expire. A later major version (for example, version 2) is a separate purchase, offered to existing licence holders at an upgrade price. You can keep using the major version you bought.
- A subscription includes every version released while it is active.
- Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal in your store account settings. Deleting the app does not cancel a subscription.
- If your subscription ends, the app keeps working with the data on your device. Cloud backup and sync stop, and you can still delete your stored backups or your account.
- Prices are shown in the store or at checkout before you buy. Nothing in these terms limits refund rights you have under the store's policies or consumer law.
4. Updates
We release updates to fix problems, keep SSHwise secure and improve it. Versions from an app store are updated through that store. Versions downloaded from sshwise.app check for updates and, unless you turn this off in Settings → Updates, download them in the background; an update is only installed when you choose to restart the app. Each update is signed by us, and the app will not install one that fails that check. We may occasionally mark an update as required, for example to fix a security problem; the app will then download it even if automatic downloads are off and ask you to install it. Our privacy policy explains what an update check sends.
5. Your account
The subscription edition requires you to sign in with Google, Microsoft, Facebook or Apple. Keep access to that sign-in method secure. You are responsible for activity under your account. You can delete your account at any time in the app or as described on our account deletion page.
6. Your data and encryption
You own your data. Backups and sync items are encrypted on your device before upload, and we cannot read or recover them. If you lose your backup passphrase or encryption key, we cannot restore your data. You are responsible for keeping your passphrase safe and for keeping your own copies of important keys and configuration. Our privacy policy describes what we process.
Encrypted storage is subject to reasonable limits, such as a maximum size per backup, which we will describe in the app.
7. Acceptable use
You agree to use SSHwise only to access systems you are authorised to access, and in compliance with applicable law. You must not use SSHwise or our service to gain unauthorised access to any system, to distribute malware, to interfere with our service or other users, or to store unlawful content. We may suspend the subscription service for an account that breaches this section.
8. Your responsibility for commands
SSHwise sends the commands you type or select to your servers, or to your own computer in the local terminal. Suggestions are based on your own past successful commands and are offered for convenience; they are not advice. Features such as the confirmation step for destructive commands and the root badge are safeguards, not guarantees. You are responsible for the commands you run and their effects on your systems.
9. Availability and changes
We work to keep the subscription service available, but it may occasionally be unavailable for maintenance or reasons outside our control. We may change or improve features over time. If we stop offering the subscription service, we will give reasonable notice, and you will be able to export your data before it is deleted. The app's local features will continue to work.
10. Third-party services
Sign-in providers, app stores and payment providers are operated by third parties under their own terms. We are not responsible for their services.
11. Disclaimers
To the extent permitted by law, SSHwise is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that SSHwise will be error-free or uninterrupted. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.
12. Limitation of liability
To the extent permitted by law, we will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or business, arising from your use of SSHwise. Our total liability for any claim relating to SSHwise is limited to the amount you paid us for SSHwise in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud.
13. Ending these terms
You can stop using SSHwise at any time. We may end or suspend your access to the subscription service if you materially breach these terms, after giving notice where reasonable. Sections 6, 8, 11, 12 and 14 survive termination.
14. Governing law
These terms are governed by the laws of Singapore. The courts of Singapore have jurisdiction over disputes, except that if you are a consumer you may also have the right to bring proceedings in the courts of the country where you live, and you keep the protection of the mandatory consumer laws of that country.
15. Changes to these terms
We may update these terms. We will update the date at the top and, for material changes, tell you in the app or by email before they take effect. If you continue to use SSHwise after that, the updated terms apply.
16. Store-specific terms
If you obtained SSHwise from the Apple App Store, you acknowledge that these terms are between you and the developer of SSHwise, not Apple; Apple has no obligation to provide maintenance or support; and Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. The Licensed Application End User License Agreement terms of the App Store apply to the extent they conflict with section 2.
17. Contact
SSHwise, Singapore. Email: [email protected].